Privacy Policy for Semantic-Office.com

Last updated: 21 September 2023

Introduction

Welcome to the Privacy Policy of Semantic-Office.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or use our website and services.

Please note that we operate in compliance with Singaporean law, which may differ from the laws and regulations of your jurisdiction.

What Information Do We Collect?

Information Collected from Our Clients

We collect the following information from our clients:

• Publicly available data that we scrape from your public-facing websites or platforms.
• Data you directly enter or provide to us, such as names, email addresses, company information, and other relevant data.
• Conversations and customer interactions we handle on your behalf.

Information Collected from Your Customers

We collect and store conversations and other interactions we have with your customers on your behalf.

How Do We Use Your Information?

We use the collected information for the following purposes:

• To provide and maintain our services
• To assist in decision-making and enhancing our software tools
• To respond to inquiries, comments, and feedback
• To comply with legal requirements and regulations
• To monitor usage and performance of our services

Note: We do not sell any client data we collect. All data collected is visible to respective clients.

Disclosure of Information

We do not share or disclose your information to third parties, except:

• To comply with applicable laws and regulations
• To protect our rights, privacy, and property
• To prevent fraud or any illegal activities

How Do We Protect Your Information?

We implement robust security measures to protect your information:

• Secure servers and networks
• Encryption technologies
• Regular software updates and patches
• Restricted access to authorized personnel only

Access and Control Over Information

All data collected on behalf of our clients is visible to them via their client dashboard. Clients can request access, correction, or deletion of their data by contacting us at info@semantic-office.com.

Legal Basis for Processing

We operate in accordance with the applicable Singaporean laws and regulations concerning data protection and privacy.

Data Retention

We retain your data for as long as necessary to fulfill the purposes for which we collected it or as required by applicable laws or regulations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by updating the "Last updated" date at the top of this document.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@semantic-office.com

Disclaimer: This sample privacy policy is intended for informational purposes and does not constitute legal advice. Please consult legal professionals for advice tailored to your specific situation.